Terms and Conditions

Draft to be reviewed: Replace the fields in square brackets with your information and have the text reviewed before final publication.

1. Subject Matter

These terms and conditions govern the reservation and stay at the accommodations offered on this website, managed by [COMPANY NAME / FIRST AND LAST NAME], [ADDRESS], VAT No. / Tax ID [NUMBER] (hereinafter “the Host”).

2. Reservation and Confirmation

The reservation request is considered confirmed only after acceptance by the Host and payment of the specified deposit. Until that time, the dates remain available to other guests. The prices shown are per night, for the number of guests indicated, and include the items specified in the summary.

3. Payments

Unless otherwise indicated, a deposit is required upon confirmation; the balance is due within the number of days indicated in the booking summary. Card payments are processed by third-party providers: the Host does not store card information. Any tourist taxes not included must be paid on-site in accordance with the regulations of the Municipality of [MUNICIPALITY].

4. Cancellations

In the event of cancellation by the guest, the following conditions apply: cancellation up to [N] days before arrival, refund of the deposit; after that deadline, the deposit is retained. The Host may cancel the reservation due to force majeure, refunding the full amount paid without any additional charges.

5. Check-in, Check-out, and Use of the Accommodation

Arrival and departure times are those indicated in the accommodation listing and in the booking confirmation. The accommodation may only be occupied by the number of people specified. Guests are required to use the spaces responsibly and to respect the peace and quiet of the neighbors; any additional rules (smoking, parties, pets) are listed in the property listing.

6. Damage and Liability

The guest is liable for any damage caused to the property and its furnishings during the stay. The Host is not liable for the loss or theft of personal belongings, except in cases provided for by law.

7. Complaints

Any problems must be reported promptly to the Host, who undertakes to take action as soon as possible.

8. Governing Law

This agreement is governed by Italian law. The courts of [CITY] shall have jurisdiction over any disputes, subject to mandatory consumer protection laws.